How to Update Firmware on your Trane® Home Devices

How to Update Firmware on Trane® Home Devices

In some cases, you may be asked to check for firmware updates for one or more of your devices.  You can update most devices using the instructions below.

1. Log into the Trane Home web portal.

2. If you have multiple homes, select the home you want to update.
   

3. Click Edit under the picture of your home.
   

4. Select Firmware at the top of the screen.
   

5. Any devices that have updates available will have a button that says Update Firmware.  Click this to begin.
   

6. Trane Home will warn you of the approximate amount of time the update will take and ask you to confirm.
   

7. Trane Home will display the progress of the update.  Once the update is complete, the device you updated will reboot and return to normal function.  If the update fails, please contact Customer Support.

If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.