Trane Home Beta App - Switching Between Experiences
We encourage customers who have been invited to join the Trane Home app beta release to use the beta version as much as possible and send your honest feedback to email@example.com.
Should you want to switch between the classic Trane Home app experience and the beta version, you can do so easily.
To Switch from Classic to Beta
Open the Trane Home mobile app and tap the Menu icon in the upper left corner of the screen.
Select App Settings.
Press Switch to Beta App.
You should immediately see your thermostat in the Beta version.
To Switch from Beta to Classic
Open the Trane Home mobile app and tap the Menu icon in the upper right corner of the screen.
- Select Switch to Classic App.
- Log in using your Trane Home PIN or biometrics.
- You should now see your thermostat in the Classic view.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at firstname.lastname@example.org or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.