Trane® Home Subscription Plans
Trane® Home offers a selection of subscriptions so you can choose the plan best suited to your lifestyle.
NOTE: If you have cameras installed in your home, you can add 12 GB of video storage to any subscription plan for an additional $1.99/month.
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Please note that your account will automatically upgrade to the $9.99/month Control Plan if you enroll any of the following devices:
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Comfort Plan - FREE
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Enroll up to 50 thermostats. (Models 500B, XL624, XR724, XL824/850, XL950, XL1050, Link/UX360, and Trane Priority)
NOTE: Only models XL824, XL850, and XL1050 feature an on-board Z-Wave bridge. All other supported models require a standalone bridge (BR100, BR200) or a thermostat with an on-board bridge to use Z-Wave devices. - Enroll one Z-Wave lighting control per compatible thermostat.
- Enroll unlimited video cameras (without storage) and stream live video.
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Enroll as many ZSENS930 sensors as each thermostat will support.
NOTE: ZSENS930 requires dealer installation.
Sensing Plan - $4.99/month
- All features of the Comfort Plan plus:
- Enroll up to 4 Z-Wave lighting controls or 1 Z-Wave lighting control per thermostat, whichever is greater.
- Enroll unlimited sensors.
Control Plan - $9.99/month
- All of the features of the Comfort and Sensing Plans plus:
- Enroll unlimited Z-Wave devices.
- Enroll unlimited lighting controls.
- 4GB of video cloud storage.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.
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