Using Your Camera on a Wireless Network
Your Trane® Home system will only work with Nexia® cameras. Cameras must initially be connected to the network via ethernet, but can then be configured for wireless after the initial setup is complete and it is registered in your system. To do this, you must be at the home where the router and camera(s) are installed.
You will need:
the Trane Home web portal
the AC adapter (power cable) that came with your camera
an ethernet cable
if included with your camera, the micro USB-to-ethernet adapter.
To Connect Your Camera to Your Wireless Network
- Connect your camera directly to your main internet router with an ethernet cable.
- NOTE: If your camera does not have an ethernet port, you will need the micro USB-to-ethernet adapter that came with your camera to do this.
- NOTE: If your network is not on the list, click Network not Listed to manually enter the SSID (network name) and the security type.
★ If you are unable to connect your camera to your wireless network, please see Camera Will Not Connect to Wireless Network for additional information and troubleshooting steps. ★
If you have any questions or need assistance, please contact Trane Home Customer Support via email at firstname.lastname@example.org or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.
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