Will My Locks Still Work If I Cancel My Trane® Home Account?

The mechanical and electronic features of the Schlage® Home Keypad Lock will function even if you want to cancel your Trane® Home subscription.

• The user codes are stored in the lock and will not be deleted unless you delete them yourself.
• Codes can be reprogrammed manually, but because manufacturers frequently change processes and functionality for lock models, specific instructions are not listed here.
• For information on operating your lock manually, please refer to the user's manual for your specific lock or contact the lock manufacturer for instructions on manual operation.

If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.