Bridge LED Blink Patterns
NOTE: This article applies only to standalone bridge models BR100 and BR200.
BR100 Bridge Blink Patterns
BR100 bridges are black with either a Schlage® or Nexia® logo.
| Orange (Z-Wave™) |
Slow Blink |
Waiting for enrollment or exclusion to begin |
| Fast Blink |
Enrollment or exclusion is in progress |
| Solid |
At least one Z-Wave device enrolled or excluded |
| Flicker |
Z-Wave activity on the local network |
|
| Blue (Schlage) |
Solid |
The bridge is powered by AC |
| Slow Blink |
The bridge is powered by the battery |
|
| Green (Server) |
Off |
The Ethernet cable is disconnected |
| Solid |
Connected to the server |
| Flicker |
Information is being exchanged with the server |
| 2 Blinks |
Ethernet is connected but no Internet connection was found |
| 3 Blinks |
Ethernet is connected, Internet connection present, but no connection to the server. |
|
| Blue + Green + Orange |
Solid |
Low battery, if the bridge has a battery installed and is not using AC power. |
| Off |
No power from AC or battery |
|
| Green + Orange |
Blinking together for 5 sec. |
Occurs during reset. After reset, the orange light will continue to blink for 5 seconds. |
|
| Ethernet lights |
Blinking or Solid |
Internet is connected and there is network activity |
|
BR200 Bridge Blink Patterns
BR200 bridges are white with a Nexia logo.
 |
 |
| Power |
Off |
Power OFF |
| Solid Green after booting |
Power ON |
| Flashing |
Factory Reset |
|
| Internet |
Off |
Not connected |
| Solid Green |
Connected |
| Off (alternate) |
Transitioning between Ethernet and WiFi |
|
| WiFi |
Off |
Not connected |
| Solid Green |
Connected |
| Off (alternate) |
Transitioning between Ethernet and WiFi |
|
| Z-Wave |
Off |
No Z-Wave devices on the network |
| Solid Green |
At least one Z-Wave device on the network |
| Fast Flash 5x |
Successful Z-Wave operation |
| Fast Flash 2x then pause |
Z-Wave traffic |
| Fast Flash 20x then pause |
Z-Wave network busy, try again later. |
| Slow Flash 10x every 5 sec. |
No Z-Wave communication, contact Customer Support |
| Continuous Slow Flash |
Add/Remove/Learn Mode |
|
| Service |
Off |
Not connected to Trane Home |
| Solid Green |
Connected to Trane Home |
| Slow Flash (4x or more) |
Connection to Trane Home closed, attempting reconnection |
| Fast Flash 2x |
Trane Home activity |
| Fast Flash 1x every 5 sec. |
No MAC ID, contact Customer Support |
| Fast Flash 2x every 5 sec. |
No Z-Wave version, contact Customer Support |
| Fast Flash 3x every 5 sec. |
DNS lookup failure, power cycle the router then the bridge to retry |
| Fast Flash 4x every 5 sec. |
Allocation failure, power cycle the bridge to retry |
| Fast Flash 5x every 5 sec. |
TCP/IP connection failure, power cycle the router then the bridge to retry |
| Fast Flash 6x every 5 sec. |
Authentication failure, power cycle the bridge to retry |
| Fast Flash 7x every 5 sec. |
Registration timeout, power cycle the bridge to retry |
| Fast Flash 8x every 5 sec. |
Setup handshake failure, power cycle the bridge to retry |
|
If you have any questions or need assistance, please contact Trane Home Customer
Support via email at
help@tranehome.com or
call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM –
5 PM ET.
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