You cannot reboot your thermostat remotely.
You can only reboot a thermostat when you are in the same location as the device.
Please see for How to Reboot Your Trane® Wireless Thermostat instructions on how to reboot your thermostat in person.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.
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