Device and Automation Naming for Google Home™
Verify that Google Home has Voice Recognition set up to recognize you and anyone else who will be controlling your devices.
Generic statements like "OK Google, what time is it?" or "OK Google, what is 22 times 5.3?" will work for anyone, but you need to set up Voice Recognition to control your Trane Home devices. See Setting up Voice Recognition for Google Home™ with Trane® Home for more information.
Naming Guidelines
Name your devices with simple, one-or-two-word descriptions, as this will provide the best voice experience and avoid confusing Google. Good examples are:
LIGHTS:
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Kitchen Light
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Kids Bathroom Light
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Left Porch Light
THERMOSTATS:
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Main Floor Thermostat
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Upstairs Thermostat
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Third Zone Thermostat
WHAT TO AVOID IN DEVICE AND AUTOMATION NAMING:
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Do not use numbers in device or automation names. Example: Bathroom 1 Light.
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Avoid Google Home commands terms like "on," "off," "bed," "stop," etc. in your device or automation names. There are many of these, and they are not always obvious.
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Ensure all device names are spelled properly.
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Do not have duplicate names for the same device types.
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You can duplicate names for different device types, such as "Entry Light" and "Entry Thermostat."
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Avoid duplication of names with other systems controlled by your Google Home, such as a Harmony Hub.
NOTE: Naming conflicts often manifest themselves as Google Home non-recognition/confusion or just silence. If you suspect there is a conflict, you can troubleshoot by renaming your device to something unique and not in the Google Home lexicon, like "Chocolate Pudding."
Renaming Devices
If you need to rename devices, please see How to Rename Devices for complete instructions.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.
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