Unlinking Trane® Home from Amazon Echo™ (Alexa™)

Unlinking Trane® Home from Amazon Echo™ (Alexa™)

To remove/unlink Trane Home from Echo (Alexa) you must disable the skill in the Alexa app.

1. Open the Alexa application on your mobile device.  Tap More in the lower right corner of the screen.
   
2. Select Skills & Games in the menu.
   
3. Select Your Skills.
    
4. Locate Trane Home in the list of enabled skills and select it. 
   
   NOTE: If you do not see Trane Home in this list, it is already disabled.
5. Select Disable Skill.
   
6. Press Disable to confirm that you want to unlink Trane Home from Alexa.
   

Your Trane Home account is now unlinked from Alexa.  To re-link your account at any time, please see Linking Trane® Home to Amazon Echo™ (Alexa™).

If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.