Link UX360 Thermostat Enrollment
NOTE: |
The Link thermostat enrollment process can only be done from the Trane® Home mobile app. There is no Link option available on the web portal. |
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In the Trane Home mobile app, select Connect New Device.
- If you do not have any devices other than the Link system, you will see Connect New Device on the dashboard as soon as you log in. Select this to proceed.
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If you have other devices registered, tap the menu icon (three lines) in the upper left corner of the screen and select Connect New Device.
- Select Trane® or American Standard® Link System Controller.
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Select Continue.
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On the Link thermostat, tap Menu at the bottom of the screen.
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Press Smart Home.
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Tap Next.
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Press Accept.
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Locate the 5-digit code in the mobile app.
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Enter the code into the thermostat.
- Once enrollment is complete, a success message will appear on both the thermostat and the mobile app.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at help@tranehome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.
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