Unlinking Trane® Home from Amazon Echo™ (Alexa™)
To remove/unlink Trane Home from Echo (Alexa) you must disable the skill in the Alexa app.
- Open the Alexa application on your mobile device. Tap More in the lower right corner of the screen.
- Select Skills & Games in the menu.
- Select Your Skills.
- Locate Trane Home in the list of enabled skills and select it.
NOTE: If you do not see Trane Home in this list, it is already disabled.
- Select Disable Skill.
- Press Disable to confirm that you want to unlink Trane Home from Alexa.
Your Trane Home account is now unlinked from Alexa. To re-link your account at any time, please see Linking Trane® Home to Amazon Echo™ (Alexa™).
If you have any questions or need assistance, please contact Trane Home Customer Support via email at email@example.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.