What Happens if the Bridge is Disconnected from Trane® Home?
Locks and thermostats will operate normally even if the bridge is not connected to Trane Home.
Z-Wave® Automations are stored in the bridge and will also continue to operate.
Trane Home will not receive any updates from your devices and you will not be able to control your devices remotely.
If you would like an alert when your bridge disconnects, please see Setting and Managing Alerts for further assistance.
If you have any questions or need assistance, please contact Trane Home Customer Support via email at firstname.lastname@example.org or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.